Frequently Asked Questions (FAQ's)

Do you have questions?

Here are some of the frequently asked questions.

HD Image (1061 x 1500) (in pixels)

Yes, the Size of the PDF is the actual size of A4 paper

It's secured. We do not share any of your information with any other social site. Please read our privacy policy.

Absolutely not. Your biodata file is only yours.

We have very basic system requirements. To run smoothly our tools, we recommend you to work with the following browsers: Chrome, Firefox, Explorer +10 and Safari. If at any point would you experience issues within the download screen, we recommend you to set your browser to Incognito mode.

Unfortunately, this is not entirely in our hands. Processing speed depends on many factors, so the time that will take you to get your files converted will depend as well on your own Internet connection speed, the size of the selected files and, mostly, on how busy our servers are.

Yes. All uploads use https/SSL and include our end-to-end encryption for further privacy.

The payment confirmation email should be delivered to your email account immediately. Although, sometimes it may take some time. If after 30 minutes nothing makes it into your inbox, check your Spam/Trash Folder or shoot us an email.

Yes! The files that you want to process don't even need to be on the device you are working from. Only need an internet connection.